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    How to Use the McAfee Spam Filter

    We recently emailed everyone about our new spam filter, which allows you to retrieve any emails that were quarantined or marked as spam. You will also now be able to block senders on your own, instead of having to email Help Desk to do so. The instructions below explain how to use the newly added features:

    Around 9:00 AM and 3:00 PM daily, you will receive an email only if anything was quarantined (blocked or marked as spam). It will provide you with the sender’s name and the subject of the email, along with links to “release” or “allow” it, as well as links to “delete all messages” or “view list of quarantined messages.” Note that you will only receive this report on days your account has had spam blocked.

    Release – allows that specific email to go to your Inbox
    Allow – permanently allows that sender to send you any/all emails
    Delete All Messages – permanently deletes all messages that were blocked or marked as spam
    View List of Quarantined Messages – directs you to the website where you can manage all of your emails that were blocked or marked as spam.

    Once you’re directed to the website, you’ll see various tabs across the top of the page:

    Quarantine – gives you a list of all messages that have been quarantined and not yet released/deleted
    Allowed Senders – here you can whitelist specific sender email addresses (permanently allows specific senders)
    Blocked Senders – here you can blacklist specific sender email addresses (permanently block specific senders)

    If you access the McAfee Control Console via a link in an email, it will automatically sign you into your account. However, if you have received spam in your inbox and would like to block the sender, you will have to access the Console manually: in a web browser, go to https://portal.mcafeesaas.com/. For first time users, there is no default password set. You will need to click the “Forgot My Password” link and reset your password by entering your @bethpage.ws email address and selecting “Email password information to my primary email address.” You will receive an email prompting you to create a password. From then on, you can use that password to sign in.

    If you have any questions, feel free to contact the Help Desk at x4090 or helpdesk@bethpage.ws

     


Site last updated September 5th, 2017